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MyBlend 3 - Troubleshooting
MyBlend 3 flashes purple
When your blender flashes purple, it usually means that the magnets in the base and the container are not aligned. For safety reasons, they need to be correctly aligned before the blender can start. To fix the issue:. Watch the video below to see how
MyBlend 3 flashes red
When your MyBlend flashes red, it usually means that the blades are blocked by something and cannot rotate as they should. Try turning your MyBlend upside down and gently shaking it to free the blades. If needed, unscrew the base while keeping the bl
MyBlend 3 has a solid red light
When your MyBlend shows a solid red light, it means that a safety lock has been activated to protect the battery from overheating. This can happen if the motor is overloaded by heavy ingredients or if the battery is running low. When this happens, we
MyBlend 3 is not charging
Are you having trouble charging your MyBlend?. If your MyBlend does not light up at all when you try to charge it, please try the following:. Please note: When MyBlend is charging, the lights pulse blue. When the blender is fully charged, the lights
MyBlend 3 does not start
Are you having trouble starting your MyBlend? Then you are in the right place. Please make sure the following points are checked before starting your MyBlend:. If you still need help or would like to get in touch with us, please email us directly at
How to use MyBlend 3 for the best results
If you are having trouble using your MyBlend, please have a look at the tips below. When used correctly, MyBlend can handle frozen berries, nuts and even ice. Here are a few tips for getting the best results with your MyBlend:. If you still need help
The lid or seal is leaking
If your MyBlend is leaking from the lid, container or seal, it is usually because one part is not sitting quite right, the container is too full or the seal needs to be cleaned. Please try the following steps:. If the seal has shifted out of place, l
Noise and vibrations
It is normal for your MyBlend to make some noise and vibrate while blending, especially when using frozen ingredients, ice or a thicker smoothie. If the blender sounds unusually loud or vibrates more than usual, please try the following:. MyBlend wor