My discount code is not workingUpdated 12 days ago

If your discount code is not working at checkout, there are a few common things you can check.

Please start by double-checking the following:

• That the discount code is spelled correctly.
• That there are no extra spaces before or after the code.
• That the discount code is still valid.
• That the product in your cart is included in the offer.
• That the code has not already been used before.

Some discount codes are only valid for a limited time, for specific products or during a certain campaign. This means a code may stop working even if it has worked before.

In most cases, several discount codes or campaigns cannot be combined in the same order. If a product is already discounted, the code may therefore not be possible to use on top of the existing price.

If you still cannot get the code to work, you are warmly welcome to contact us before placing your order, and we will help you take a look.

Have you already placed your order? Please send us your order number and the discount code you tried to use, and we will check what happened.